Service Plumber

Waukee, IA

Full Time

Mid Level

Job Title: Service Plumber
Location: Des Moines, Field

Join Team Kline – Where you’re not just an employee, you’re an owner!
When you join Team Kline you become an employee owner, sharing in our success as we continue to grow. Since wiring our first home in 2004, we’ve grown to around 400 team members across five locations: Des Moines, Cedar Rapids, Waterloo, Omaha, and Kansas City. We’ve expanded our services to include HVAC, electrical, plumbing, and more!

Job Summary:
The Service Plumber is responsible for performing residential and commercial service calls, diagnosing plumbing issues, and completing warranty repairs with accuracy and professionalism. This role involves interacting directly with customers, troubleshooting problems on site, and ensuring high quality, code compliant workmanship. The Service Plumber serves as the face of the company in the field, maintaining strong communication with management and clients while representing company standards and values. If you’re passionate about your career, and want to take it to the next level, we want to hear from you!

Key Responsibilities:

Perform service calls and warranty work, including diagnostics, repairs, and minor installations
Communicate effectively with customers, explaining findings and recommending solutions
Accurately diagnose plumbing issues and provide efficient, lasting repairs
Complete required documentation, including service reports and warranty claims
Ensure all work meets plumbing code and safety standards
Maintain a clean and organized work environment, including job site and company vehicle
Collaborate with dispatch and management for scheduling and job updates
Mentor and support apprentices as needed during service visits
Maintain inventory of service vehicle materials and request restocks as needed
Follow all company policies regarding conduct, safety, and vehicle use

Minimum Requirements:

2+ years of plumbing service or warranty experience
Valid Journeyman Plumber's License (preferred; required in some areas)
Valid driver's license and insurable under company vehicle policy
Strong customer service and troubleshooting skills
Ability to work independently and efficiently
Physical ability to perform job duties, including lifting and confined space work
Proficient use of hand and power tools

Physical Requirements and Work Environment:

Frequently lift and carry up to 50 lbs; heavier loads with assistance
Prolonged periods of standing, walking, and driving
Frequent bending, kneeling, crouching, and reaching
Regular use of ladders and power tools
Strong hand eye coordination and manual dexterity
Use of PPE, including gloves, safety glasses, hearing protection required
Indoors and outdoors work required, may be exposed to extreme weather, confined spaces, and high elevations
Overtime, weekend, on call, and emergency work may be required

Why Team Kline?

Competitive Benefits: Comprehensive medical, dental, vision, life insurance, and short-term disability plans. Team Kline covers long term disability 100%.
Financial Security: 401k with a company match, plus our amazing Employee Stock Ownership Plan (ESOP)!
Paid Time Off: Company paid holidays, and up to five weeks of paid time off!
Training & Growth: Accredited on-site apprenticeship partnered with Hawkeye Community College for Electrical and HVAC, and ABC of Iowa for plumbing apprenticeships. Career advancement and career development opportunities
Fun Perks: Company outings, opportunities to win cash prizes, and a team environment like no other.

If you’re ready to take the next step in your career with a company that values you and your contributions, then we can’t wait to meet you!

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Do you want to work for a company where your efforts are not only appreciated and acknowledged, but also well compensated?

Do you like the thought of working with a team where 100% employee ownership means every member of the team is working towards the same goal?

Do you want to become part of an amazing company that is growing?

THEN THIS IS THE CAREER YOU'RE LOOKING FOR!

Service Plumber

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